@Pikstpokst Hi, is the new laptop using DHCP to obtain IP address automatically? please check the IP address, default gateway and DNS servers on the new laptop. And do you mean the laptop is able to...

@Zaydoon Hi, do you mean the internet is actually working fine but internet status on web interface always shows disconnected? Could you please share with us a screenshot of...

@Pattie-UK Hi, MR600 supports up to LTE-Advanced CAT6 which is 4G+，while MR200 supports LTE CAT4 only, so the MR600 usually gets better speed if your SIM card carrier supports 4G+ in the area as...

@Pattie-UK Hi, may I know if your security camera is a cloud camera and only need internet access for remote access? If so, you could select 4G router as you need from the our website:...

@kel7 Hi, please check the SIM card status on Advanced->Status page, if indeed it shows No SIM card when there is a working SIM card in, and problem still exists after trying the troubleshooting...

@Gopyano Hi, please refer to the instruction below to troubleshoot: https://www.tp-link.com/en/support/faq/3416/ If problem still happens frequently, please provide us with the required information...