@Mcsanks Hi, Thanks for the feedback. Since there is already an ISP-provided router, Did you also set the username and password(or PPPOE) for the internet connection on the KCOM router? It is...

@DCdane Hi, Do you mean the 1.2.7 Build 20240719 Rel. 66567? Both EU and US versions have been released. The release of firmware is usually rolled out gradually in waves and different users might...

@UserE Welcome to the community. Do you have any wired laptop that could be connected to the satellite Deco X10 to test the online gaming connection? Are you able to reproduce this issue on different...

@CameronWilks Hi, Thank you very much for the feedback. For the Deco X20 (NZ-V) 1.20-2.0.3, do you plan to update to the 2.0.4 Build 20220216 Rel. 41671? -The ISP-customized firmware is typically not...

@slowTA Hi, Thanks for the feedback. Have you tried to replace a new Ethernet cable between the main Deco and Arris cable modem? please also connect the modem to another Ethernet port of the main...

@GBHRPS Hi, welcome to the community. Can I have a picture of your current network topology, such as: -Would there be any network switch used for Ethernet Backhaul? -Can you also help me mark which...