@T0by Hi, welcome to the community. Have you ever checked with Sky whether the VOIP service can be used on third-party routers? I noticed on their Help page, they mentioned Internet Calls only work...

@Yiannis_Mitr Hi, can I have the model number of your main router? Deco X50-Outdoor can only wirelessly connect to the Deco series. If the main router is not a Deco, the Deco X50-outdoor has to be...

@DamianTP Hi, welcome to the community. Did you add all 3 HX710 pro units to the EasyMesh network of EX820v? Did the failure of seamless roaming on the mobile phone always happen when moving between...

@Rafa_F_R_40 Hi, welcome to the community. May I know how long you have had the Deco P9? Here are some suggestions for your reference: More Deco away from high-power home appliances. Plug it directly...

@Emreram Hi, can I have the firmware versions of your Deco S7 and Deco XE75? Please also refer to this link to help me submit the Deco APP log:How to submit Deco APP log Wait for your reply. Best...

Update: Thank you very much for your time and patience. The issue has been addressed, and a new Deco APP version 3.9.210 is in the release process. Users should be able to detect this new APP version...