@otamisan Hi, thank you very much for the update. I think it's time to contact the local warranty support to check if this device is still under warranty:...

@Richardj186 Hi, thanks for your time and patience. I'm afraid there hasn't yet. Best regards.

@pucinho Hi, have you also tried to swap the location of the two satellite Deco X50s units? Would the "Quarto Miguel" Deco always fail to use the Ethernet Backhaul, or would it work well in another...

@Kuba_t0 Hi, may I know how long you have had Deco X50? Did the issue start recently? If these two Deco X50s are temporarily placed next to each other, will they be able to get connected via WiFi...

@JohnJB Thank you very much for the APP logs, and it has been forwarded to the senior engineers. After further confirmation, it seems most of the reported users are using Virgin Media internet, and...

@Scuba_Diver Thank you very much! Please feel free to keep me updated. Best regards.