Forums/
Deco
2026-01-08 06:33:20
@gravity773 Hi, welcome to the community. When the device isolation is enabled, the Isolated device can only talk to other isolated devices. For the IPV6 connection issue, did only Apple devices get...
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Forums/
Deco
2026-01-08 06:24:46
@cazb Hi, welcome to the community. Can I have the firmware version of the Deco P9? Please also refer to this link to help me submit the Deco App log: How to submit Deco APP log Wait for your reply....
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Forums/
Deco
2026-01-08 03:24:42
@pabs139 Hi, thank you very much for the feedback. Did you set Deco into "Access Point mode"? Can I have the current firmware versions on the Deco S7 as well as the Deco X50-Outdoor? Would you please...
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Forums/
Deco
2026-01-08 03:15:18
@Pewill Hi, welcome to the community. How many smart home devices do you have in total? Can I have some screenshots of the network map on the Deco App, such as: I've left a message about the beta...
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Forums/
Deco
2026-01-08 02:45:29
@Paulo_R Hi, welcome to the community. Can I have a screenshot that "Deco app only shows a generic 'TP-Link / X75' device, as if the Deco is unclaimed"? Please also refer to this link to help me...
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Forums/
Deco
2026-01-08 02:39:27
@Ally1234 Hi, welcome to the community. There is no need to reconfigure the Deco. After the new router is online, you might just need to plug Deco behind the new router, and Deco should be...
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