Forums/
Deco
3 weeks ago
@moraphi Hi, thank you very much for the feedback. There hasn't been a newer firmware for Deco M9 Plus_V1 yet. Could you please refer to this link to help me submit the Deco App log: How to submit...
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Forums/
5G/4G Routers
3 weeks ago
@YASPE Hi, thanks for the update. It depends on the mobile ISP whether the 5G network is SA or NSA, and most mobile operators currently deploy 5G as Non-Standalone (NSA), which relies on existing 4G...
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Forums/
Deco
3 weeks ago
@Rantech Hi, thanks for your time and patience. You can remove the satellite Deco X50 from the Deco App first, and reset the satellite Deco X50 by holding the reset pinhole for 1 second only. Then go...
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Forums/
Deco
3 weeks ago
@Emjayar25 Hi, thanks for the update. As there is also a SKY router, do you set Deco into "Access Point mode" or "Wireless Router mode"? -It is recommended to set Deco into "Access point mode" under...
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Forums/
Deco
3 weeks ago
@Markd1987 Hi, thank you very much for the feedback. Have you tried resetting the Mesh system and setting it up again? I've left a beta firmware for Deco M4_V2. It is recommended to test whether this...
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Forums/
Deco
3 weeks ago
@Petepk Thanks for the update. Did you receive the support ticket email? The case has been escalated to the senior engineer for further assistance. Please check your email later for more suggestions....
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