@GSPVX Thank you very much for the email. The case has been forwarded to the senior engineer for further assistance. Please check your email later for more suggestions. By the way, have you used the...

@Porkshanks Hi, thanks for the quick reply. I'll report to the senior engineer to see whether they can reproduce this issue. By the way, please make sure your Deco BE63 is up-to-date.(The latest...

@tuli Hi, thanks for the update. Have you tried to set Deco into "Access Point" mode? Is the current network topology like: By the way, did you just purchase the Deco M5? Wait for your reply. Best...

@ryg, thank you very much for your time and patience. I just updated the APK download link for Android 3.9.92. Best regards.

@Fizaro Hi, thank you very much for your update. If you'd spend a little more time, I'd like to escalate your case to the senior engineer for further assistance. During the troubleshooting, the...

@Porkshanks Hi, thank you very much for the update. Can I have the model number of your Deco? By the way, what is the current Deco APP version? @Kimberley_j87 Hi, how about the model number of your...