@Jean_M Hi, welcome to the community. There was a service outage of Amazon Web Services, and I wonder whether it might be related. Are you still having this issue? Have you tested on different...

@seguridadjorge Hi, welcome to the community. Do you want to enable the TP-Link router skill for Alexa? Have you seen the instructions here: What is the TP-Link Router Alexa Skill and how do I use...

@Lasydia Hi, maybe you could try to log into the Deco App via mobile data first, then Check the current Deco App version. Submit the Deco APP log-How to submit Deco APP log And a new firmware 1.7.1...

@LucianoL72 Hi, welcome to the community. Could you please refer to this link to help me submit the Deco App log: How to submit Deco APP log And if you check under Network Security, would there be...

@SmarthomeBoi Hi, thank you very much for the logs. Have you tried to reset the whole Mesh units, not just the satellite unit? I think after the firmware upgrade, there might be some glitches when...

@i3242342b Hi, thank you very much for the email. It should be unbind from the previous email ID now. You could try to bind it again with your TP-link ID. Best regards.