Forums/
Deco
2026-03-17 09:29:53
@RonnyTee Hi, thank you for the update. As previously noted by the senior engineer, the weekly report relies on data from the network scan and the parental control feature. If you don't use these two...
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Forums/
Deco
2026-03-17 07:22:30
@dOUGaDAMS Hi, welcome to the community. Deco M5 can't connect to the Plusnet router by WiFi. The first M5 needs to connect to the Plusnet router via an Ethernet cable. Would there be any error...
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Forums/
Deco
2026-03-17 07:19:24
@TandelK Hi, nice to see you again. "only Home Network is working on my Wireguard Client side and it does not connect to Internet." -Can you repeat this issue on different WireGuard VPN clients?...
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Forums/
Deco
2026-03-17 07:07:14
@RonnyTee Hi, did you set Deco into "Wireless Router" or "Access Point" mode? Have you configured any parental control profiles? Please also refer to this link to help me submit the Deco App log: How...
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Forums/
Deco
2026-03-17 06:48:06
@DaNet Hi, welcome to the community. DaNet wrote The 5 Ghz and the Guest network works just fine, it is only the 2.4 GHz that is not working. Do you mean the 2.4GHz could connect to the Guest...
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Forums/
Deco
2026-03-17 06:40:18
@Ulle500 Hi, yes, the verification code can be sent via email as well: https://community.tp-link.com/en/home/forum/topic/666698 Best regards.
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