@Kuba_t0 Hi, may I know how long you have had Deco X50? Did the issue start recently? If these two Deco X50s are temporarily placed next to each other, will they be able to get connected via WiFi...

@JohnJB Thank you very much for the APP logs, and it has been forwarded to the senior engineers. After further confirmation, it seems most of the reported users are using Virgin Media internet, and...

@Scuba_Diver Thank you very much! Please feel free to keep me updated. Best regards.

This Article Applies to: All Deco Models Guest Network vs Device Isolation vs IoT Network If I want an extra WiFi network for certain devices, which feature should I go to: Guest Network or IoT...

@OverMyDadBody Hi, thanks for the quick reply. Could you please do me a favor to check if there is "Device Isolation" under the client settings, such as: Or you can temporarily remove the satellite...

@JohnJB Thank you very much for the update. May I know your internet service provider? Is it Virgin Media? Would you please refer to this link to help me submit the Deco APP log? How to submit Deco...