Forums/
Deco
2025-07-03 06:41:24
@rmpt Hi, welcome to the community. Can I have some screenshots of the current network map, such as: Did the disconnection happen randomly to all the wireless devices? or just some of them? How often...
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Forums/
Deco
2025-07-03 06:26:42
@FrustratedD Hi, welcome to the community. It is suggested to test the 1.1.7 version here to see whether it made any difference: Enhancing Satellite Deco Network Stability with Deco...
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Forums/
Deco
2025-07-03 06:07:40
@mick_1 "do you connect your devices to the Doco closet to the device or just connect it to the home WiFi" Did the "Home WiFi" here refer to the wireless network on the ISP router? Deco will...
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Forums/
Deco
2025-07-03 03:37:07
@BogdanMoraru Hi, welcome to the community. Could you please refer to this link to help me submit the Deco App log: How to submit Deco APP log Both Deco App and the software of Deco X55 have been...
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Forums/
Deco
2025-07-03 03:04:56
@bluebarchetta Hi, thank you very much for the update. I'd like to follow up on your case via email in case I need to escalate it to the senior engineer for further assistance. By the way, can I have...
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Forums/
Deco
2025-07-03 02:49:37
@aspaviento Thank you. The logs have been received. Please refer to the email for more suggestions. Best regards.
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