@Tipp Hi, welcome to the community. Is the "Deco X50 modem on ONENZ Network" Deco X50-5G? Have you seen any Deco turn red/flashing red during the disconnection: "the connection is unstable and drops...

@madhulk Hi, thanks for the update. There is a plan for Deco S4_V2 as well. But the ETA of the specific firmware is unclear for Deco S4_V2. Theoretically, Deco S4_V2 should follow up the firmware...

@ByTP Hi, can I have the model number of your new TV? Here are some suggestions for your reference: 1. Disable "Beamforming" under Deco App>More>Advanced. 2. Set "Connection Preference" for the new...

@LittleH79 Hi, thanks for your time and patience. Only major logs were these: Mon Oct 13 00:00:01 2025 user.emerg : tp229,503[7400]: Mon Oct 13 00:00:01 2025 user.emerg : tp229,505[7400]: I can't...

@naturelfr Hi, thanks for the feedback. Could you please also help me submit the Deco App log here: How to submit Deco APP log By the way, which device is connected to the 10G Ethernet port of the...

@Cacy82 Hi, thank you very much for the update. If you'd like to spend a little more time, I'd like to forward your case to the senior engineer for assistance. You could try to update the email with...