@ThabsMash Hi, you can try the firmware recovery here to see whether it made any difference: How to use firmware recovery if the Deco become brick If no improvement, it is very likely this unit might...

@Oerli Hi, thank you very much for the feedback. Can you share me some screenshots that "If I do a nmap scan from the internet, I can see that the FTP port is open"? Did you use the FTP service...

@erasmocf Hi, can you share some screenshots of the Deco APP password requirement you found on the Deco APP? Is it like: By the way, may I know where you are located? Wait for your reply. Best...

@Deco44Otter Hi, welcome to the community. Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log It would be highly appreciated if you could also attach...

@cohenkobi1 Hi, thank you very much for your time and patience. just in case, I've double-checked with the senior engineers, and they confirmed that HC220-G5 can't be used to establish an EasyMesh...

@ShaunCKS Hi, have you even set up static IP addresses or made address reservations on the Windows PCs? Would there be any error message when a Windows PC failed to connect to Deco? By the way, may I...