@knyttl Hi, can I have the current firmware version of your Deco M5? Have you tried replacing a new short Ethernet cable to connect the satellite M5 to the main M5? (Please also test switching...

@jlambert Thanks for the feedback. I'll escalate the case to the senior engineers and check whether they have any other suggestions about the "Connection Preference" issue over IOT Network. Could you...

@olmelabs Hi, welcome to the community. If you check on the Deco APP>More>System>System time, did it match the current time on the mobile phone? Moreover, if you check the Time Control settings under...

@HomeInchiostri Hi, Thanks for the update. I have no other suggestions for now and would like to escalate your case to the senior engineer for further analysis. Please check whether you can receive...

@ricardolima Hi, Thanks for the update. There was an FAQ to manually create the OpenVPN config file with CA. I think it might help your case: Create OpenVPN config file with your own Certificate...

@johan5783 Hi, It is suggested to go to web UI>Advanced>System Tools>Back& Restore, backup the current network configuration, then reset the 4G router once to see whether a similar issue repeats....