@Michael_ITB Hi, Have you tried to refer to this link to set the WiFi security to "None" under Deco APP>Wi-Fi settings>2.4 GHz & 5 GHz network>Advanced>Security? By the way, I notice you are located...

@K1lonbo Hi, Thanks for the update. Did it help if you restart the main Deco X20 once? Please also try to install the beta firmware here for Deco X20_V4 to see whether it helps:...

@ingko Hi, Deco M9 Plus is capable of both WPA and WPA2. Can I have the current firmware of your M9 Plus? If It is on 1.2.12, please refer to this link to update its firmware to the latest 1.6.4...

@RxNOOB Hi, Thank you very much for the feedback. I saw a similar feedback last week: https://community.tp-link.com/en/home/forum/topic/751762 The OP here also used MY/Yes-5G. Later, I'd like to...

@Ulf_Broman Hi, Thanks for the feedback. Is the old email address still valid? If we need to change the owner's email later, we need access to the old email to retrieve the password first. Otherwise,...

@Qmit Hi, Thank you very much for the message. Have you tried to set Deco M4 into Access Point mode? How to set up Deco to work in Access Point mode Are the Echo devices all connected to the main...