@Datts Hi, Are the Ethernet cables all pre-reserved Ethernet sockets going through the wall/floor? Or would there be any network switches between them? It is recommended to switch the location of the...

@Kossie Hi, Thanks for the message. Deco APP also displays the individual IP address of each Deco on the Deco APP, such as: Are you able to access the IP address of one satellite and update its...

@Charles_Andre Hi, what is your current firmware version and hardware version of your Deco X50? If it is Deco X50_V1, you can test the latest beta version 1.6.4 here: Deco X50_V1_1.6.4 Boosted...

@Gigini Hi, Thanks for the feedback. Can you give some examples of the email servers? Are you able to connect the laptop directly to the ISP modem/router, bypassing Deco to see whether you can...

@TwanuzZ Hi， I noticed there was already an ISP router. Did you set Deco into Access Point mode? I wonder if live-steaming Tapo cameras haven't been activated, can you have a stable 2.4GHz network?...

@Adamb7890 Hi, Thanks for the feedback. Have you tried to test with another SIM card to see whether the issue continues? How long have you had the Deco X50-5G? If there are other Deco units in the...