@madhu_seven Hi, Welcome to the community. Can you constantly reproduce this issue? Or Did it only happen once for now? Was the WiFi SSID on the Deco APP changed as well? -If it happens again, Could...

@Mikespecs Hi, Thank you very much for the message. "I have now installed the new Ariel and it appears stable but I have offline rooms. but different on tablet or phone. (seems strange) can you think...

@Nivek326 Thanks for the update. I'd like to follow up on your case via email and ask the senior engineers for further assistance. Please refer to the email for more suggestions later. Best regards.

@ecoroa Hi, welcome to the community. Could you please help me submit the Deco APP log: How to submit Deco APP log "There is a port speed issue with your WAN connection, please check the connection...

@Nebu Nebu wrote @David-TP I got the configution file from the nordvpn website. Thanks. Have you tried to set the VPN connection on the computer directly to see whether it works? After that, could...

@Azien Hi, welcome to the community. May I know who your internet service provider is? Here are a few similar discussions earlier: https://community.tp-link.com/en/home/forum/topic/695452...