@midnightbaggie Thanks for the quick reply. I'll forward the logs to the engineer to see whether they can help us find more details. Best regards.

@midnightbaggie Hi, You could refer to this link to submit the Deco APP log first: How to submit Deco APP log After that, please power restart Deco Mesh units once, then test whether you can...

@ErickPaulino Hi, have you set parental control rules for the device? It is also suggested to disable "Malicious Content" under Network Security to see whether it helped. For more suggestions, please...

@retired_user Hi, welcome to the community. Can I have the current firmware version for Deco XE75 Pro and Deco M9 Plus? How many smart home devices do you have? Can I have their model numbers? I...

@t0urista Hi, It is said that Deco BE65-55G supports a VPN server/Client. I think you can try to set Deco BE65-5G as an OpenVPN client to connect to Archer MR600. How to set up OpenVPN Client on Deco...

@DigDig50 Hi, You can try the following suggestions: Optimize IoT Device Stability with Mesh Networks (myQ, Ring, Shelly, etc) Thank you.