@KC_Sunshine Hi, welcome to the community. Here are some suggestions for your reference: 1. Change the IPV4 DNS server to 8.8.8.8/8.8.4.4. How to change DNS server settings on my Deco 2. Make sure no...

@AndersFaldt Hi, welcome to the community. I don't think Deco XE200 is allowed to set "WiFi 6 only". Did you set "Connection Preference" on the Deco APP to set iPhone 11 to connect to the 5GHz band...

@marumaru Hi, welcome to the community. Can I have a picture of your current network topology, such as? Are you able to consistently reproduce this issue "by toggling the "Ignore Ping from WAN Side"...

@BuckeyeLiving Hi, Thank you very much for the feedback. Is there any chance that you could connect the LAN Ethernet-connected devices behind the satellite Deco X20, instead of the main Deco? - By...

@itsAbdulaziz Hi, welcome to the community. How about the wireless signal source strength on the Deco APP? - Usually, we need to make sure there are at least two bars and both 2.4GHz and 5GHz are...

@Elvisba Hi, welcome to the community. Could you please refer to this link to help me submit the Deco APP log? How to submit Deco APP log Is the Deco X60 the only model in the Deco Mesh system? Do...