@gssf Hi, Have you tried to disable the 2FA on the original mobile phone, then enable it again on the new smartphone? Wait for your reply and best regards.

@Dirk77 Hi, Did the current issue start recently? And how long have you had Deco X20? Here are some suggestions for your reference: 1. Disable "Fast roaming" and "Beamfoming" under Deco...

@ChrisWong Hi, Thanks for the update. I'd like to follow up on your case via email and ask the senior engineer for more advice. Please check whether you could receive my email later. Best regards.

@mehdik2 Hi, Thanks for the message. Have you tried to set the "Network Mode" on the Archer NX200 to "4G mode only" to see whether it made any difference? Please also try to enable "Data Roaming" if...

@Bishbish911 Welcome to the community. Do you mean wifi password? -If yes, you could still open the Deco APP via mobile data, then go to WiFi settings to check the wireless password. If you refer to...

@simonintheuk Hi, welcome to the community. It is suggested to update the firmware of Deco M9 plus to the latest 1.6.4 version first: How to Update the Firmware of Deco--(method 3) After that, it is...