@JoernS Hi, Thank you very much for the feedback. I noticed you had the Deco X50 for a while. Did this issue start recently? Could you please refer to the reply here to check:...

@Kaui Hi, When Deco E4 works in router mode, only the main Deco will obtain an IP address from the ISP router. But in AP mode, both units will get IP addresses from the ISP router. Have you tried to...

@Marsipulami Hi, Can you share some pictures/screenshots of the "Purple light" and abnormal connection status"a broken line with on the right above a very small WIFI-signal" here? By the way, how...

@kaisarturan Hi, May I know your current Deco APP version? Could you please refer to this link to submit the Deco APP log: How to submit Deco APP log Wait for your reply and best regards.

@ianez Hi, Thank you very much for the feedback. I wonder whether the Wi-Fi module of this unit is broken. If we switch it back to the main Deco and temporarily power off the rest 2 satellite Deco...

@RumenSt Hi, Thank you very much for the feedback. Can I have the model number of the old TP-Link router? Here are some suggestions for your reference: 1. Please temporarily disable the 5GHz under...