I just purchased two Tapo models. 1. RV20 Max Plus 2. RV30 Max Please explain why after a post I read over two years ago as promised by Tapo they have still not brought out a cleaning agent for these

I am having this weird issue where the Deco M5 port forwarding to a wired device is NOT working. I have verified that port forwarding to a wireless device works fine. It will let me pick the wired dev