Forums/
Deco
2025-09-15 19:30:41
Your HomeShield Subscription Service is not applied yet
Every time I log into the Decco app, there is a pop up saying "Your HomeShield Subscription Service is not applied yet" I then have to "Select Network", then I have to "confirm" the selection, and the
Forums/
Deco
2025-09-15 17:13:24
Port Forwarding not working on WiFi
On the Deco X50 PoE running in WiFi Router mode, I set up Port Forwarding on port 443 and forwarded it to the local computer and its 443 ports. The provider gives me a static IP address. I also set up
Forums/
Deco
2025-09-15 17:10:00
Deco M9 Plus guest network IP assignment
My Deco M9 Plus has an issue. I connect my main and secondary router through wire. Guest network works perfectly in my main router. However, when we attempt to connect through secondary router, IP ass
Forums/
Deco
2025-09-15 16:07:01
No the "Security" tab in my DECO app on android, only "Network" and "More"
I have 3 XE75, and one each of X50-PoE and X50-Outdoor. The DECO network is running in AP mode with the Main XE-75 connected downstream of a wired router. After an year, I finally enabled the iot netw
Forums/
Deco
2025-09-14 09:07:34
Set up External Antenna
Hi, please could anyone help I have physically connected an antenna but cannot seem to get the option to do it in the app...
Forums/
Deco
2025-09-13 13:44:32
S7 wont connect to closer deco unit. Keeps going to furthest away
Have set the preferred connection as the correct closer deco but the s7 keeps connecting to a deco really far away with poor connection. The closer one is a newer triband model but should still work n
