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Forums/ Feature Requests
By ONVIF a week ago

Why can't the SDcard content be downloaded to a PC via LAN?

I have to climb a 5m ladder and fumble mith microscopic screws to make a copy of the card of some of my 8 cameraes. Fortunately the screws are eliminated on new models, but to remove/mount the card is
Forums/ Tapo Smart Camera
By ONVIF a week ago

How to reset the "downloaded" database

Using Android 3.18.506 I get "Video already downloaded", but cannot find it on the phone with Windows 10 Explorer. Shared storage\Android\data\com.tplink.iot\files\memory folder is empty. Shared stora
Forums/ Tapo Smart Camera
By ONVIF 2026-04-20 08:49:02

C560WS, poor tracking

I have bought 2 C560WS to replace C530WS. But the auto-tracking on the new cameras cuts the head of people standing in front of my door... Attached an example.
Forums/ Tapo Smart Camera
By ONVIF 2025-12-07 14:48:17

Shutter speed to slow

I upgraded to C560WS to get better video quality, but even those gets blurry on objects in motion in bright daylight. Why is this?
Forums/ Tapo Smart Camera
By ONVIF 2025-12-03 19:11:16

ONVIF AI events in RTSP stream?

I cannot get Blue Iris NVR (Network Video Recording software) to trigger on AI events. Same problem on C520WS, C530WS and C560WS. Doesn't these cameras send ONVIF AI events?