Deco
Welcome to the official TP-Link Deco community — dedicated to our revolutionary whole-home mesh Wi-Fi solution. Deco allows you to say goodbye to buffering and hello to uninterrupted internet throughout your entire home. Here, you can chat with other Deco enthusiasts, ask for help with technical questions, share your personal setup experiences, and explore the full capabilities of your TP-Link Deco system. Join the conversation and discuss ways to enjoy seamless and reliable Wi-Fi, everywhere.
Deco
Hello, I've added HomeShield+ Parental Controls to my Deco system and I'm running into tons of issues. I'm frustrated I'm paying for this since it doesn't offer much customization. After enabling pare
Feature RequestParental ControlApp BlockingHomeShieldConfiguration
19Helpful
6818Views
So right out of the box I subbed to homeshield because I had similar for eero . all well and good but I realized Norton is behind the curtain which is not my favorite but whatever. Cut to getting the
HomeShield
2Helpful
241Views
I've loaded the Security+ to my network, but when I go to the Security menu it doesn't seem it's loaded because it says to upgrade again. I click upgrade and the process starts over again. Very frustr
HomeShield
By
X60_user_NJ
· Latest post 2025-10-09 03:21:20
by HelpFixDecoApp
0Helpful
148Views
Parental control was working well until today. It doesn't seem to be blocking anything. My router is configured to allow only whitelisted MAC addresses to prevent random MACs (like on iPhones). I have
HomeShieldParental ControlApp Blocking
By
MadMachine
· Latest post 2025-08-29 21:22:30
by HelpFixDecoApp
0Helpful
344Views
Why would you remove from the Deco app what was once free while running my M5 mesh system. Parental Controls and the other free tools I used to have? On my new BE23 all I could do is laugh when I saw
Parental ControlHomeShield
2Helpful
613Views
Feature request to bring back homecare. Had deco m5 forever and told everyone how great deco was. Then I purchased x20 and found there is no homecare and just Homeshield! i feel like I just downgraded
Feature RequestHomeShield
0Helpful
192Views
I am a homeShield subscriber . I have my son's school chromebook and mac mini identified as devices in the child profile. In the child profile, if I put the following sites in blocked websites, it blo
Parental ControlHomeShield
1Helpful
801Views
Hello all! I've been having a strange problem with my Deco system that I need some advice on. Over the past week or so I have had to exclude a bunch of devices (iPhones, iPads and Fire TVs) from Web P
HomeShieldApp Blocking
By
defalive
1Helpful
320Views
I have 6 Deco (Deco X50) units at home, and one of them is connected to the garage via ethernet cable. I want to restrict the MAC addresses that can connect through this Deco. Is this possible? My con
HomeShieldAccess Point ModeClient Devicesx50
By
Dumani
0Helpful
404Views
Hello, just wanted to voice - I think it's very uncool to strip longtime users of features on upgrades behind paywalls. My m5s were 5+ years old and starting to get flaky so I decided to upgrade to xe
Feature RequestHomeShield
2Helpful
623Views
Does anyone know if client VPN (ProtonVPN) adheres to the rules set by Home Shield web protection? In other words, if web protection blocks a site, will it still block the site if client VPN is enable
HomeShield
By
derfeznoj
0Helpful
580Views
Does anyone know of a workaround when Home Shield web protection blocks an ftp site? As far as I can see, the only solution is turning web protection completely off, then ftp works. I'm hoping the is
HomeShield
By
derfeznoj
0Helpful
344Views