Deco Forums - Home Network Community

HomeShield Parental Controls are Blocking Necessary Services/CDNs

Hello, I've added HomeShield+ Parental Controls to my Deco system and I'm running into tons of issues. I'm frustrated I'm paying for this since it doesn't offer much customization. After enabling pare

Feature RequestParental ControlApp BlockingHomeShieldConfiguration

By AdminWes · Latest post 2025-01-22 19:49:48 by defalive

9Helpful

1169Views

8Replies

WebProtect blocking endpoints inaccurately

Hello all! I've been having a strange problem with my Deco system that I need some advice on. Over the past week or so I have had to exclude a bunch of devices (iPhones, iPads and Fire TVs) from Web P

HomeShieldApp Blocking

By defalive

1Helpful

87Views

0Replies

How to Restrict MAC Address on Wired Deco Connection?

I have 6 Deco (Deco X50) units at home, and one of them is connected to the garage via ethernet cable. I want to restrict the MAC addresses that can connect through this Deco. Is this possible? My con

HomeShieldAccess Point ModeClient Devicesx50

By Dumani

0Helpful

103Views

0Replies

Upgraded from m5 to xe75 pro - loss of features

Hello, just wanted to voice - I think it's very uncool to strip longtime users of features on upgrades behind paywalls. My m5s were 5+ years old and starting to get flaky so I decided to upgrade to xe

Feature RequestHomeShield

By Phases · Latest post 2025-01-03 15:00:14 by Phases

2Helpful

204Views

2Replies

Homeshield and VPN

Does anyone know if client VPN (ProtonVPN) adheres to the rules set by Home Shield web protection? In other words, if web protection blocks a site, will it still block the site if client VPN is enable

HomeShield

By derfeznoj

0Helpful

165Views

0Replies

FTP blocking

Does anyone know of a workaround when Home Shield web protection blocks an ftp site? As far as I can see, the only solution is turning web protection completely off, then ftp works. I'm hoping the is

HomeShield

By derfeznoj

0Helpful

135Views

0Replies

Parental controls question

My son has an iPhone 15 but he doesn't have Facebook that I can tell. However this shows in the parental logs. Does this for sure mean he is actively using Facebook or coould it just be sending data t

Parental ControlHomeShield

By Branleys

0Helpful

211Views

0Replies

Customized Web Protection

Hi There! First let me start off with how much a freaking LOVE this device. Hands down the best mesh router PERIOD! Having said that, I signed up for home shield and I'm using hte Web Protection. Howe

HomeShieldWeb Protection

By ThorinAL · Latest post 2024-11-06 13:32:55 by Richardj186

1Helpful

273Views

3Replies

Hybrid Mesh (X50 + M5) : Is it possible to use TP Link HomeCare

I had a mesh network with 03 Deco M5 using TP Link HomeCare. I´ve bougth 02 Deco X50 to to speed up my network, and I set up of of the X50 as the primary one. I lose HomeCare and now have to use HomeS

HomeShieldHomeCare on newer devices

By S-lek_72 · Latest post 2024-10-21 17:38:01 by HelpFixDecoApp

2Helpful

288Views

3Replies

Port Scanning False Positive?

Hello, I have an XE75 Deco mesh system. Just received this alert "Defended against a PORT.SCANNING attack" Device - Apple TV 4k Source IP 192.168.68.50 Target IP 192.168.68.1 Is this a false positive?

HomeShield

By tbo45 · Latest post 2024-08-15 16:47:06 by Riley_S

1Helpful

726Views

1Replies