Archer C7 disappearing 5 ghz

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Archer C7 disappearing 5 ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 disappearing 5 ghz
Archer C7 disappearing 5 ghz
2017-12-16 08:56:35
Model : Archer C7

Hardware Version :

Firmware Version : 3.15.2 Build 170525 Rel.37571n

ISP : Spectrum


hardware version:



Archer C7 v2



randomly throughout the day my 5ghz drops from my wifi. the 2.4 continues to broadcast. however, originally the 5 ghz would drop until i reset the router but since i have updated the firmware and now given a dedicated channel to 5ghz it will drop but then approximately 2 minutes later turn back on. For instance just since I have been home from work 3pm until now 5 pm, the 5ghz has dropped 3 times. just recently it has been getting worse, it use to drop every week or so, now its multiple times daily. any help would be appreciative.



Archer C7 v2
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7 Reply
Re:Archer C7 disappearing 5 ghz
2017-12-17 03:39:24
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#2
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Re:Archer C7 disappearing 5 ghz
2017-12-17 07:01:21
thank you, i will upload it and try it out! hopefully it works!
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#3
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Re:Archer C7 disappearing 5 ghz
2017-12-17 08:45:19
well i wish i could say it worked, but dropped twice already one after the other.
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Re:Archer C7 disappearing 5 ghz
2017-12-18 02:24:36
Replying to follow thread.
Been having same problem for about a month on mine, but its a V3 hardware version. A Reboot brings it 5G back and visible(broadcast)....
AC connected devices seem to almost always trigger it to fail again quickly.
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#5
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Re:Archer C7 disappearing 5 ghz
2017-12-19 02:49:54

bsriedman wrote

Replying to follow thread.
Been having same problem for about a month on mine, but its a V3 hardware version. A Reboot brings it 5G back and visible(broadcast)....
AC connected devices seem to almost always trigger it to fail again quickly.


Contact support and see if they have a beta firmware if you have a device (laptop) with a Killer AC Card.... see the sticky thread about this issue....
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#6
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Re:Archer C7 disappearing 5 ghz
2019-12-31 11:43:15

My Archer 5400 was fine until I plugged in a Seagate NAS Personnal cloud to my router. I did some trouble shooting and removed the NAS personal cloud and it stopped disappearing. Now trying to figure out how to use my NAS personal cloud without it interfering with my router. Maybe this will help you with your troubleshooting 

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#7
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Re:Archer C7 disappearing 5 ghz
2020-01-04 15:14:56 - last edited 2020-01-04 15:15:15

 Disregard my last poat. It worked for 2 days. Now I have lost my 2nd channel (5ghz_2) for good. Comes back for about 30 seconds then disappears for an long time. 

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