NOVICE! Just set up Deco M5 and now can't access Synology NAS (DS214play) externally/remote access

NOVICE! Just set up Deco M5 and now can't access Synology NAS (DS214play) externally/remote access
NOVICE! Just set up Deco M5 and now can't access Synology NAS (DS214play) externally/remote access
2017-12-29 12:09:59
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I want to start with emphasizing: NOVICE! I'm not stupid but this networking stuff is often beyond me.

I have a Sinology NSA DS214play. I can no longer remote access.

When I try to set up my router in the DSM software (DSM 6.14, most up to date) - the router is not recognized not is in the list. A message "your UnPN router did not pass the compatibility test..." If I try to manual router set up, I don't see anything related to TP-LINK Deco M5 in the router list.

I have no doubt the solution is simple but clearly it isn't for me.

Does anyone have advice to offer?

Thanks in advance!
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Re:NOVICE! Just set up Deco M5 and now can't access Synology NAS (DS214play) externally/remote access
2017-12-29 14:46:27
Do you want to remote access the web interface of your NAS?
If yes, you can open ports manually in the Deco app.
Please refer to the FAQ link below and open port 5000 & 5001 for your NAS.
http://www.tp-link.com/en/faq-1797.html
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