KASA Smart iOS App - Fails to Launch
KASA Smart iOS App continually fails to load past the launch screen. I have restarted the phone, updated the app, uninstalled / reinstalled app and the app still fails to launch.
I am on iOS 12.1 on the iPhone X using KASA Smart version 2.7.1. I'm not sure what else I can do other than do a factory reset on my phone. Any ideas?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Jardain,
Thanks for reaching out to us. What I would like to do is get your infromation over to our App Development team. I would need a few more peices of data.
1. What is your IOS build number? For instance I am running 12.1 (16B92).
2. Who is your carrier
3. Does the issue happen on WiFi, LTE/Celluar, or both?
Thank you
Carl | TP-Link Support
- Copy Link
- Report Inappropriate Content
1. 12.1 (16B92)
2. T-Mobile
3. Both
Thanks for your help!
- Copy Link
- Report Inappropriate Content
Awesome, Thank you soo much. I have contacted my App development team and should have an answer shortly.
- Copy Link
- Report Inappropriate Content
Having the same issue with Verison
build 12.1.4 16D57
Iphone 10x
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1514
Replies: 4
Voters 0
No one has voted for it yet.