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Forum notification emails contain bad links to threads

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Forum notification emails contain bad links to threads

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

NikD63

2019-01-30 15:40:41 - last edited 2019-05-08 23:59:40

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Registered: 2018-12-26

Forum notification emails contain bad links to threads

2019-01-30 15:40:41 - last edited 2019-05-08 23:59:40

The email notifications I receive from the forum letting me know of new comments to threads to which I'm subscribed contain bad URLs. The thread links in the emails result in a 'No Data Found' page being displayed.

For example, this is the link in the most recent email I received:

https://community.tp-link.com/en/business//forum/topic/151719

This is what the correct link should be:

https://community.tp-link.com/us/home/forum/topic/151719

As you can see, the bad link has 'en/business//' (including 2 slashes) whereas the correct link has 'us/home/'

2 Reply

Carl

2019-01-30 18:16:10 - last edited 2019-05-08 23:59:40

Posts: 3781

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Re:Forum notification emails contain bad links to threads

2019-01-30 18:16:10 - last edited 2019-05-08 23:59:40

@NikD63

Thank you for letting us know about this. Likely what happen is the US requested for its community to be seperate from our other markets, so likely this is just a simple coding issue. I will contact our Software team to have them work on this and correct it.

Thank you again

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NikD63

LV2

2019-01-30 18:44:58 - last edited 2019-05-08 23:59:40

Posts: 32

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Registered: 2018-12-26

Re:Re:Forum notification emails contain bad links to threads

2019-01-30 18:44:58 - last edited 2019-05-08 23:59:40

As an addendum to this, here's some related behavior.

If I accidentally (or intentionally) end up on the business side of the website (https://community.tp-link.com/en/business/) and then go to my own user profile (User Center) I see similar problems. For example, if I click on 'My Subscriptions' I can see my subscribed forum topics/threads listed on the right. But as with the links in the notification emails, these links are also wrong. Both the forum links and the topic links URLs contain 'en/business' instead of 'us/home'.

So the link to this topic shows up as:

https://community.tp-link.com/en/business/forum/topic/154331

instead of the correct:

https://community.tp-link.com/us/home/forum/topic/154331

Forum notification emails contain bad links to threads

Forum notification emails contain bad links to threads

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