AC5400, HomeCare and Privacy

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AC5400, HomeCare and Privacy

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AC5400, HomeCare and Privacy
AC5400, HomeCare and Privacy
2019-06-12 01:57:04

Hi,

 

I'm considering buying the AC5400. before buying it, I would like to know more about HomeCare provided by trend-micro.

in particular, I would like to know if any personal informations are being send to TP-Link or Trend-micro by HomeCare (like browsing history, browsing habits, email attachements, files, ...)?

Other Competitor, providing similar wireless router, are sending personal information to trend-micro , which I don't think is right or needed at all.

I don;t mind paying for the service, as long as I know my privacy is safe.

 

I will be very happy if TP-Link support, or anyone who is using a AC5400 with homecare, can tell me more about the privacy policies of the homeCare feature.

 

Thanks!

 

 

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#1
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6 Reply
Re:AC5400, HomeCare and Privacy
2019-06-12 21:47:49

Here is a link to our privacy policy:

 

https://www.tp-link.com/us/about-us/privacy/

 

Information that Trend-Micro receives is handled based on their privacy policy.

 

Information that is collected by us is secured.

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#2
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Re:AC5400, HomeCare and Privacy
2019-06-12 21:57:40

Thanks Tony for your answer.

 

I undestnad the policy from TP-Link and the type of personnal data you are gathering.

However, I do not know anything about teh policy from Trend-micro/Homecare.

Those are only mention in TP-link privacy polocies as 'third parties service'.

am I correect to assume that HomeCare is a TPLink brand but considered as a third parties service?

 

When I will start using HomeCare, Will I need to accept another set of privacy policy/EULA specific to this service?

if so, do yuo have a description of those specifc policies?

 

Thanks!

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#3
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Re:AC5400, HomeCare and Privacy
2019-06-13 21:41:32

HomeCare is a part of TP-Link, but the Trend Micro aspect of HomeCare is a part of it as far as the anti-virus, IPS, and quarentine service. Other aspects such as QoS or parental controls are different.

 

You are not met with a EULA, you start using the services like any of the other features typical in a router.

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#4
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Re:AC5400, HomeCare and Privacy
2019-06-13 22:03:47

ok.

thanks!

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#5
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Re:AC5400, HomeCare and Privacy
2019-12-13 01:49:06

@Tony Will you be as kind as to tell me how to uninstall this HomeCare service of yours?

i deleted all of my TP-LINK related files from my computer using the uninstaller but it seems that the HomeCare service is still functioning and i don't know how to uninstall it

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#6
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Re:AC5400, HomeCare and Privacy
2019-12-13 19:20:29

@TEW32 

 

HomeCare is not ran on the computer end, only the router end. Log into the router and select the HomeCare menu, you can disable the features there.

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#7
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