device name not showing in Widgets

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device name not showing in Widgets

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device name not showing in Widgets
device name not showing in Widgets
2019-07-18 11:21:38
Model: KP400  
Hardware Version: V1
Firmware Version: 1.0.9

Hi @Carl and @Tony

 

Yesterday I added KP400 to my Kasa App. 

Named them Outside 1, and Outside  2. 

I added them to my Widgets.

On my Home screen they do not show as Outside 1 & 2. 

They show as KASA_SMART P....

Is that how they should show? 

 

 

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#1
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4 Reply
Re:device name not showing in Widgets
2019-07-18 16:37:53

@B.Will 

 

No they should show up as named.  Try to remove and then re-add the widget.  See if it refreshes the names and let us know 

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#2
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Re:Re:device name not showing in Widgets
2019-07-18 17:30:53

@Carl 

 

I did remove all widgets, then removed Kasa device from home screen.

Added just Outside 1 and it still showed as KASA_SMART P...

 

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#3
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Re:device name not showing in Widgets
2019-07-22 22:10:33

Hi @Carl 

 

The widgets now show the right names. It fixed it self.

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#4
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Re:Re:device name not showing in Widgets
2019-07-23 00:20:41

@B.Will 

 

 

Good to hear.   Honestly i think the cloud just needed to time to update.  We could not find a reason as of yet why it would display the name you set, so that seem like the only logical answer. 

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#5
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