The dimmer switch does not dim

The dimmer switch does not dim
The dimmer switch does not dim
2019-10-01 15:53:37
Model: HS220
Hardware Version: V1
Firmware Version: 1.5.8

My house has dimmer switch and it can dim my recessed lights properly. After switch to Kasa dimmer switch, it cannot dim the lights although I can switch on and off the lights. During the calibration, even set it to the lowest rage, the light brightness is 100%. I replaced 2 dimmer switch with Kasa dimmer switch, and the behavior is the same. 
my lights are Sylvania RT6. Is there a compatibility issue? Can you help me?

2
2
#1
Options
7 Replies
Re:The dimmer switch does not dim
2019-12-31 07:53:19

@Mrhunt 

 

did you ever get an answer for this? I just installed the dimmer switches and the lights do not dim more than 50% even though it is at 1%.

1
1
#2
Options
Re:The dimmer switch does not dim
2020-01-10 06:58:22
I have the same issue. The dimmer only dims the lights to about 50% (give or take) the max brightness. I had a manual dimmer switch hooked in before, and it dimmed the lights to a very low level.
0
0
#3
Options
Re:The dimmer switch does not dim
2020-01-22 23:01:07

I have the same issue. Is there an answer ?

 

 

0
0
#4
Options
Re:The dimmer switch does not dim
2020-01-27 01:14:20

Having the same issue. Installed the hs220 and everything (powering and dimming) work fine before connecting the switch to the app and WiFi network. Once you download the app and go through the steps of setting up the switch and connecting it to the WiFi network, the dimming stops working. I can still turn lights on and off both directly on the switch and from the iPhone app but the dimming does not work on either one. Seems like a lot of other people are having the same issue, would be nice (and a no-brainer) for someone from TP LINK to respond with a solution !!! Terrible customer support. 

0
0
#5
Options
Re:The dimmer switch does not dim
2020-02-01 07:33:26

I just installed the dimmer switch and got the same results.

 

I have 4 can lights all wired in parallel.

I previously had a lutron regular dimmer that dimmed the lights.

 

Model: HS220

Hardware Version 1.0

Firmware Version 1.5.10 (no update available)

 

 

0
0
#6
Options
Re:The dimmer switch does not dim
2020-02-01 15:12:53

@SeanMcclure I figured out how to make the brightness even more lower of the lights.


Go to your device> click on the gear ⚙️> this will take you to device settings> scroll all the way to the bottom where it says dimming calibration> click on that to adjust the percentage you want to dim your lights. 
 

 

Hope this helped. 

0
0
#7
Options
Re:The dimmer switch does not dim
2020-05-21 02:09:02
It isn't Intuitively obvious, but the calibration occurs within the app itself under the device settings - calibration. When in the calibration mode, the slider is not an up and down slider, but a tap on top or tap on bottom of the "slider" depiction/control to make the light brightness go up or down. Again, this calibration is performed within the app.
0
0
#9
Options