HS105 undiscoverable.

HS105 undiscoverable.
HS105 undiscoverable.
2019-11-22 03:50:45
Model: HS105
Hardware Version:
Firmware Version:

HELP! We unplugged our modem/routers to paint and now none of our smart plugs will work. Show in Kasa app as undiscoverable. Deleted from app and Alexa and tried to reinstall. Keeps saying can't recognize WiFi network. 100% sure the password is correct. All other WiFi products connect fine. Even plugged in a brand new smart plug and it won't connect either. 

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#1
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7 Replies
Re:HS105 undiscoverable.
2019-11-22 21:19:40

@Chelenl 

 

Have you attempted to hold down the power/reset button for about 30 seconds and default the product back to factory?   

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Re:HS105 undiscoverable.
2019-11-22 22:34:11

@Carl I did for 10 seconds. Let me try 30 !

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Re:HS105 undiscoverable.
2019-11-22 23:03:05

@Carl no. Still won't connect to my WiFi. Took it to work and it connected right away so not a problem with the plug. 

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Re:HS105 undiscoverable.
2019-11-23 00:34:05

@Chelenl 

Is your 2.4G WiFi working?

And does the 2.4 & 5G have different WiFI names?

 

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Re:HS105 undiscoverable.
2019-11-23 00:54:58

@B.Will I presume it's working. I mean it was up until Monday. I don't even know how to check. It only has one network nma

 

 

 

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Re:HS105 undiscoverable.
2019-11-27 00:12:45

@B.Will  has to change to 2 networks. Just odd because It worked off the one mixed network before. Thanks for your help. Now that 2.4 is just 2.4 it connects to that one just fine. 

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Re:HS105 undiscoverable.
2019-11-27 00:20:40

@Chelenl 

Your Welcome

Glad to be of help.

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