Devices not available, then they are, then not

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Devices not available, then they are, then not

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Devices not available, then they are, then not
Devices not available, then they are, then not
2019-12-09 12:54:13 - last edited 2019-12-09 15:58:41

Over the last week my smart plugs become unavailable consistently. If I refresh sometimes they come back but only for a few seconds. Our house lights are run on the Kasa smart plugs and we can't turn lights on or off. I have logged out of the app, reset plugs, and still having the same problem. The camera almost always stays connected though. 

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Re:Devices not available, then they are, then not
2019-12-09 21:57:00

@RopinC 

 

This could potentially be indicating an issue with your 2.4GHz band.  Cameras have the abilty to connect to the 5GHz where as the bulbs do not.  We would recommend changing the channel for your 2.4GHz band and reducing the bandwidth to 20MHz.  

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