App very unstable

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App very unstable
App very unstable
2019-12-29 13:55:52

Recently my deco app became very unstable practically cannot use it 

I have iPhone with OS13.3

i suspect it has to do with the new os update since before every thing was fine

Is the way to fix it?

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3 Reply
Re:App very unstable
2019-12-31 21:43:54

@Wlodek106 

 

I haven't seen any feedback such as yours as of yet so it may just be an isolated issue.  Make sure the app is fully updated and you are using the latest FW for the Deco.  If you are you may want to delete the app and re-install it.  If that fails let us know and we can escalate up to our development team.

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Re:App very unstable
2019-12-31 23:32:37

@Wlodek106 

I already remove the app and reinstalled it and nothing changed, after 2-3 sec app turnes off

I have installed it on my i-pad and there is no problem, works fine, something must be wrong with the iphone application, don't know what

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Re:App very unstable
2020-01-03 00:05:33

@Wlodek106 

I have tried deliting and reinstalling the app several times and nothing works, every time I click on it after a few seconds shuts off

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