In ARCHER AX6000 facing 5G signal issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

In ARCHER AX6000 facing 5G signal issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
In ARCHER AX6000 facing 5G signal issue
In ARCHER AX6000 facing 5G signal issue
2020-01-08 13:54:05
Model: Archer A20  
Hardware Version: V1
Firmware Version: 1.0.6

Hi,

 

Recently a couple of months back I bought ARCHER AX6000. Bt every alternative day facing 5G network problem like in the wifi I can see the 5G network but not able to connect, even I select the 5G option on the wifi its just flickers not connecting. But same time if you restart the router then try to connect the 5G network without any problem it will connect. Any solution to this problem?

 

 

 

Thanks,

  1      
  1      
#1
Options
9 Reply
Re:In ARCHER AX6000 facing 5G signal issue
2020-01-08 22:05:48

@Nagendra 

 

Make sure the router is running the latest build that can be found here: https://www.tp-link.com/us/support/download/archer-ax6000/#Firmware

 

If your connection issue is happening on a computer make sure those drivers are updated as well.

 

You could also try changing the Mode to b/g/n/ac (Advanced > Wireless > Wireless Settings > Click 5Ghz on the top right), excluding ax to see if the issue still happens.

 

 

  0  
  0  
#2
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-01-09 08:46:01

@Tony 

 

Thanks for the quick reply, I will follow the steps and update. 

  0  
  0  
#3
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-01-29 08:34:31

@Tony 

 

I have the same problem with 5G, even with latest FW installed.

My second problem is, that QOS is not working at all.. if I run test on bufferbloat it doesnt help at all :(

  1  
  1  
#4
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-01-29 21:53:03

@Sparhawk 

 

For multiple issues I'd suggest contacting our support to run through the problems you are experiencing:

 

Live Chat: link
Phone: link
E-mail: link

  0  
  0  
#5
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-01-31 08:11:01

@Sparhawk 

 

My suggestion contact customer care for quick resolve, because I contacted customer care to resolve the issue.

  0  
  0  
#6
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-03-19 06:59:04
I have exactly the issue as described above. It seems switching off AX helps, but what is the purpose then of having an expensive WiFi 6 router, if it only functions with new tech switched off? Have there been any solutions yet? Thx! Tim
  0  
  0  
#7
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-03-19 09:22:19

@Timmycus 

 

Stil not yet received any solution for the issue, I am waiting from last 4 months but no use. Contacted customer care they will instruct to change the settings in the router and also contacted email support but no use. lost hope on TP-link support now.

 

I decided not to suggest tp-link to anyone, because paying huge amount and receiving the defected product what is the use of buy the defect product and they are not listening to the customer problem/solve the problem

  0  
  0  
#8
Options
Re:In ARCHER AX6000 facing 5G signal issue
2020-03-30 18:09:05

 

Already a thread here:

 

https://community.tp-link.com/en/business/forum/topic/175434?page=15

  0  
  0  
#9
Options
Re:In ARCHER AX6000 facing 5G signal issue
2021-06-10 07:05:46

If your connection issue is happening on a computer make sure those drivers are updated as well. Bt every alternative day facing 5G network problem like in the Wi-Fi I can see the 5G network but. how to control husband in hindi

  0  
  0  
#10
Options

Information

Helpful: 1

Views: 4025

Replies: 9