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VPN Pass Thru

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VPN Pass Thru

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VPN Pass Thru
VPN Pass Thru
2020-02-05 17:40:19
Model: Archer CR500  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20160829 Rel249990

Hello, 

 

It seems there is an issue with my Archer Cable modem and VPN Pass Thru.  When I try and connect to a VPN at one of my customers it just spins. I have tried 5 different VPN servers,  All do the same thing.  If I connect my computer to my Phones Hot Spot they all connect fine.  Is anyone aware of an issue with this router and VPN pass Thru?  

 

Thanks

 

Brian

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Re:VPN Pass Thru
2020-02-05 22:26:47

@ProTech 

 

Hi Brian,

 

The TP-Link Gateways such as the Archer CR700  and CR1900 do have passthrough but it is limited to IPsec and PPTP traffic.  To ensure these are enabled go Advanced - NAT Forwarding - Options and ensure the boxes are checked.

 

 

 

 

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Re:VPN Pass Thru
2020-02-05 22:42:50

@Carl 

 

Yes they are enabled.  This is a PPTP VPN.   We are an IT support firm so pretty good at setting up VPN's but something is blocking it and it sure looks like it's this router.  As I can use my Phone's HOT Spot as well as a Wi-Fi at other locations.   Just really Strange.

 

Thanks Carl

 

 

Brian

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Re:VPN Pass Thru
2020-02-05 22:43:42

@Carl 

 

Do you need to have the Mac address in the Section that says Mac pass thru?  

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Re:VPN Pass Thru
2020-02-05 23:33:23

@ProTech 

 

I do not believe so, but I can have the software team look into it.  Are there any other prudent details you can provide before i do?

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Re:VPN Pass Thru
2020-02-05 23:35:02

@Carl 

 

Not that I can think of at this point.

 

Thanks

 

Brian

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