Deco M9 Plus Led Light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2020-03-21 00:44:13

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-03-21

Deco M9 Plus Led Light

2020-03-21 00:44:13

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: version 1.3.0 built20190821

I have 3 deco M9 plus. They have been working great until couple of days ago.

For some reason, the green led light disappear from all 3 units.

The application shows them online. I can connect to the wifi and speed wise they seem to be okay.

The led enabled feature works from 7 am to 9 pm, then goes off.

is there any reason why these leds on all 3 unit goes off?

When I reboot i see the light cycle but after few seconds the light goes off.

can you help to figure out the problem?

1 Reply

2020-03-23 15:07:59

Posts: 6306

Helpful: 1498

Solutions: 165

Stories: 41

Registered: 2018-11-06

Re:Deco M9 Plus Led Light

2020-03-23 15:07:59

Open the Deco app, go to More > Advanced > LED Control, disable the feature. Do the Deco lights stay on?

If they no longer turn off, then it could be the time may not be correct so when you expect the lights to be on they are still off.