Archer C5400X w/ latest firmware, drops wi-fi connectivity to internet all the time.
Recently upgraded the modem firmware to version 1.1.2 Build 20191223 rel.73956(5553) using the local upgrade method (not via gui) to get my download speeds to 600 mbps (max for my cable sub).
Since then, none of my wi-fi devices will stay connected to the internet. Connectivity comes and goes randomly, one commonality is that I cannot sustain a connection through a wifi device. All my wired connections are fine so I know it is still connected to my cable modem and it still has internet connectivity.
I've tried to connect across all 3 wi-fi networks (2.4ghz, both 5ghz). isolated the number of devices connected to 1, turned off wi-fi radios to see if it was a interference issue, changed from auto channel selection to specific channels, turned on MU-MIMO, turned it back off.
Nothing works.
With the stock firmware, I couldn't get full speed from my cable connection, but the wifi connectivity was not an issue. Something happened when I upgraded.
I'd like some help please.
In the meantime, i'm going to try and apply the 1.1.2 Build 20191223 rel.73956(5553) firmware again and see if that does anything...
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@Phil1234 ¿Cuál banda deshabilitaste? Verifica que sólo una de las bandas 5 Ghz permanezca activa y que no esté activa la Conexión Inteligente.
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@Tony Any idea when the next router firmware update will come out to resolve this issue? I am using this router for business and the drops are quite frustrating...
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El router colapsó. Hoy empezaron los reinicios y ahora queda en un bucle de reinicios interminables.
El led pasa de blanco rápidamente a amarillo.
Parpadea una vez en amarillo rápidamente y luego trece parpadeos normales en amarillo, luego vuleve a un parpadeo blanco, así de manera interminable.
No funciona el hard reset pese a introducir un paper clip y presionar más de 5, 10 y hasta 20 segundos inclusive.
¿Cómo salgo del bucle? ¿Cómo lo restauro?
Probé desconectando de la corriente por largo tiempo y volviendo a conectarlo, sin éxito, sigue con el reinicio.
No puedo ingresar tampoco mediante cable LAN porque el router no para de reiniciarse.
Alguna ayuda por favor!!!
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So i had a car which was less than 2yrs old and 6th gear stopped being accessible... The Manufacturer had to correct the defect to make the product fit for use again..... TP link are you reading this?
My £300 router is a 3 legged donkey still.... With only 2 fully functioning bands, instead of the 3 I paid for. Any fix in progress for this?
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Had this exact same issue with the same troubleshooting steps to take. After back and forth a few times with chat assistance they sent me a refurbished router. Not sure what to expect since we all experience the same thing with it working great for the first 4-6 months then straight downhill afterward. TP Link clearly has an issue here that they need to address. I'd hate to switch brands at this point since many of my smart home devices are also TP Link.
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@R7000_Guy So just to see if people are suffering from exactly the same issue, I experience these same regular internet loss dropouts (even though the wifi connection appears to remain connected most of the time) only on the 5GHz-1 wireless channel.
Both the 2.4GHz and 5GHz-2 are both completely stable.
Is this what others are experiencing, or are you seeing these issues on both 5GHz channels?
I'm not expecting a vendor fix any time soon, but has anyone actually been able to resolve this?
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I found disabling 5g2 has prevented my disconnections. This said its also hampered the range in my house (i might try setting the same frequencies i had set up in 5g2 within 5g1 to counter that). TP link dont seem to acknowledge the issue. Im being sure to keep my amazon review up to date on progress.
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