Set UP M5 series + two

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Set UP M5 series + two

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Set UP M5 series + two
Set UP M5 series + two
2020-04-08 17:39:35
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.4.4 Build 20200221 Rel. 65392

Just acquired the Deco M5 v. 3.8 over the past weekend to connect to Charter/Spectrum 1 Gig cable modem. After the firm ware update, now running 190-200 mbps. Spectrum just tested modem (Ubee), and stated no issues. Currerntly only using line for two laptops and inhouse cell wifi. Any sugestions how to trouble shoot the issue? The Deco's all display after reboot of blue to green lights....

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#1
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Re:Set UP M5 series + two
2020-04-09 15:29:56 - last edited 2020-04-09 15:31:08

@Finder1 

 

Go to our official website at: www.tp-link.com, then navigate to the Deco M5 support page (search for Deco m5, and select support when getting the result), go to the firmware section.

 

First select your hardware version, using the wrong hardware version may brick your Deco.

 

Download the firmware before the April released one. Extract the downloaded file and you will be left with a folder containing a .bin file. Now log into the Deco using a computer web browser. Here is how you would do that: https://www.tp-link.com/us/support/faq/2641/

 

Go to Advanced > System > Firmware Upgrade, and upload the .bin file. 

 

 

This should downgrade the mesh network back to previous firmware. Test the speed to verify if they have returned, if so, please go back to our website, and now download the latest firmware there. Make sure you download the firmware for your hardware version.

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#2
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Re:Set UP M5 series + two
2020-04-19 04:14:51

@Tony I fallowed the steps you've said

Tony wrote

@Finder1 

 

Go to our official website at: www.tp-link.com, then navigate to the Deco M5 support page (search for Deco m5, and select support when getting the result), go to the firmware section.

 

First select your hardware version, using the wrong hardware version may brick your Deco.

 

Download the firmware before the April released one. Extract the downloaded file and you will be left with a folder containing a .bin file. Now log into the Deco using a computer web browser. Here is how you would do that: https://www.tp-link.com/us/support/faq/2641/

 

Go to Advanced > System > Firmware Upgrade, and upload the .bin file. 

 

 

This should downgrade the mesh network back to previous firmware. Test the speed to verify if they have returned, if so, please go back to our website, and now download the latest firmware there. Make sure you download the firmware for your hardware version.

 to downgrade the firmware, but the system tells me that the file is not ok, that I should use the latest version of the firmware.

What could I do?

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#3
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Re:Set UP M5 series + two
2020-04-20 17:36:51

@GuillermoP 

 

Make sure you are using the correct firmware depending on region and hardware version, and that the file being uploaded is the .bin file and not the .zip file.

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