AX11000 WiFi lag

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AX11000 WiFi lag
AX11000 WiFi lag
2020-04-16 19:46:24 - last edited 2020-04-16 20:01:00
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20200216 rel.72186(5553)

Hi all/support,

 

can someone please help or let me know if you experience weird lag on wifi on this router. Not sure what can I use to test it better but every minute or so I get weirs packet delay.

 

It's really noticable if you real-time stream or in an active conversation over audio or video call.

 

Happens on all of WiFi the devices connected to this thing. Devices are either in the same room or 1 room over. so not too far

 

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#1
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4 Reply
Re:AX11000 WiFi lag
2020-04-17 21:37:07

@EpsilonEagle 

 

Try to disconnect or turn off all devices, even that one with the lag spike, then use something else to test the ping. It could be something pulling the bandwidth or the device itself.

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#2
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Re:AX11000 WiFi lag
2020-04-18 06:19:11

Hi @Tony,

 

thanks for your advise, I've changed the channel and will play around with that, I'll also try disabling guest 5g and "gaming" 5g network.

 

This weekend I'll rename the network and will only have 1 device connected at a time and will try to isolate the issue.

 

thanks!

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#3
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Re:AX11000 WiFi lag
2020-04-20 17:14:02

@EpsilonEagle 

 

Ya, that would be best to try. I was looking at other threads searching, and one person found their OneDrive kept syncing. Likely not it, but something may be running in the background causing it. 

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#4
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Re:AX11000 WiFi lag
2020-04-20 17:35:35

Hey @Tony,

 

so I'm still investigating and playing around. Going to hook up old ubiquiti AC access point to one of the ports and see if I can see same issue. 

 

Thanks!

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#5
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