Deco app not showing connected devices to linked deco M9 unit

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Deco app not showing connected devices to linked deco M9 unit

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15 Reply
Re:Deco app not showing connected devices to linked deco M9 unit
2020-07-06 18:40:49

@MaxSwole 

 

Thank you for bringing that up.

 

When an update is released to the server it rolls out over time. So from what I was informed the release is sent out in batches not taking more than two weeks time.

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#12
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Re:Deco app not showing connected devices to linked deco M9 unit
2020-08-22 17:04:58

@MaxSwole Thanks for pointing this out! Did you update your Decos with that firmware? Are you now able to see the connection list for each individual Deco unit? 
 

I noticed they also released a newer firmware version dated 2020-08-10. Which version are you running? Thanks. 

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#13
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Re:Deco app not showing connected devices to linked deco M9 unit
2020-08-22 17:20:12

@c2d 

 

Yes, I did it through the utility and it allowed me to see the connections for each unit.

 

A while after that the app prompted me to update again when the newer update (published 8-10) came out and I did that one through the app and everything seems fine still.

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#14
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Re:Deco app not showing connected devices to linked deco M9 unit
2020-08-22 17:29:59
Great, thanks for your quick reply! I appreciate it.
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#15
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Re:Deco app not showing connected devices to linked deco M9 unit
2021-12-29 05:16:12

@Tony I didn't want to start a new thread about the same issue but I have some deco M9 plus v2.8 that are satellites to my x68 units but the M9's do not show connected clients like the x68 units do. I see that the app says I'm on the latest firmware but it's not showing connected clients. I use this feature and don't want to to return them but if the m9 v2.8 isn't getting the same update I will have to

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#16
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