Archer AX300 2.4GHz vs 5GHz wireless issu

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Archer AX300 2.4GHz vs 5GHz wireless issu

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Archer AX300 2.4GHz vs 5GHz wireless issu
Archer AX300 2.4GHz vs 5GHz wireless issu
2020-05-18 18:13:27
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20200109 rel.37084(5553)

I have set up the Archer AX300 router with the same SSID for both the 2.4GHz and 5GHz wireless bands.

 

Out of 12 clients (including 2 printers) 9 connect over the 5GHz with no issues if the network adapters have the "Preferred Band" or "Band" properties set to "Auto".

 

On 3 devices (1 older MS Surface Table, 1 older MS Surface Pro tablet, 1 new MS Surface Pro tablet), if the "Preferred Band"/"Band" property is set to "Auto" they only connect to the 2.4GHz network when they are 30-40 feet from the router, but randomly connect to either 2.4GHz or 5GHz when they are in rooms that are further away from the router.

 

When they connect via the 2.4GHz band, the download speed is never over 4Gb, where it is generally at 50Gb when they connect via the 5GHz band.

 

The wireless controller in these devices is the Marell AVASTAR Wireless-AC Network Controller.

 

Any help figuring this issue out is appreciated.

 

Thanks,

 

Eric

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Re:Archer AX300 2.4GHz vs 5GHz wireless issu
2020-05-18 19:52:08
Use separate ssid is best practice For 5.2ghz use 80hz channels
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Re:Archer AX300 2.4GHz vs 5GHz wireless issu
2020-05-19 18:10:42

@EricBr 

 

I agree with @oroechimaru, use different network names that way you can choose which network you want your devices on.

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