Deco M9 connection with FaceTime

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Deco M9 connection with FaceTime
Deco M9 connection with FaceTime
2020-06-26 16:40:34 - last edited 2020-06-26 16:49:35
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

My Deco M9 does not recognize that my Mac and iPhone are on the same Wi-Fi network and does not allow me to make calls with FaceTime. When I start a call with my Mac, it tells me that both computer and iPhone have to be on the same Wi-Fi network (of course they are).

What I can do?

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Re:Deco M9 connection with FaceTime
2020-06-26 22:04:23

@Arturo22 

 

If you go into your Deco app, look at the Wireless menu, and see if the guest network is enabled. Devices on the guest network will not be able to communicate with those on the main network.

 

On your computer try and ping the IP address of the other devices.

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