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Archer C60 Wan Connection Error

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Archer C60 Wan Connection Error

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Archer C60 Wan Connection Error
Archer C60 Wan Connection Error
2020-07-09 11:54:25
Model: Archer C60  
Hardware Version: V3
Firmware Version: 1.0.0 Build 20190115 rel.57239(4555)

I'm using an Archer C60 with PPPoE with Dynamic DNS and IP address that is dynamic from ISP. I get the error Wan Connection Error a few times on my mobile on both 2.4Ghz and 5Ghz networks. 

 

The wifi network drops often within a minute. I am constantly tapping 'click here to connect' on my android phone. On the tv and laptop the network drops. 

My ISP provider has checked the LAN cable and changed it and the issue is still there. Can anyone help? The device is 6 months old. 

 

Ive tried putting the fix mentioned here https://community.tp-link.com/us/home/forum/topic/152391?page=1&t=2019%2F07%2F24%2006%3A43%3A39%20%2B0000  but the issue still remains.

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#1
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4 Reply
Re:Archer C60 Wan Connection Error
2020-07-09 18:13:47

@siroscar 

 

Do you have any device connected to the C60 with an Ethernet cable? If so, do those lose connection as well?

 

When the issue happens do you notice a change in the LED lights pattern or color? Which ones?

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#2
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Re:Archer C60 Wan Connection Error
2020-07-09 18:34:31

@Tony I do not have a laptop or any other device connected by an Ethernet cable. Although I did take my router down from the wall and connect it briefly a few hours ago to my laptop via Ethernet. I didnot notice any loss then. 

The loss of signal is so quick that I can't always time correctly to glance at the router. However, I have seen the internet light turn from green to amber once in a while.

 

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#3
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Re:Archer C60 Wan Connection Error
2020-07-10 04:29:12 - last edited 2020-07-10 04:38:39

@siroscar *UPDATE*

 

I've restored to V3 of the firmware last night. The router seemed fine for a few hours. But when I woke up today I noticed most of my devices are not connected to the internet. It still tells me to sign in anymore on the phone, but the light does flicker from amber to green.

My only hope right now is to use OpenWrt firmware and switch one of the lan ports to a wan port and see if this solves the problem.

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#4
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Re:Archer C60 Wan Connection Error
2020-09-12 23:22:08

@siroscar 

Hi Siroscar, this seems exactly similar to my problem with the Archer C80. The symptoms are exactly the same as with the internet dropping in and out. The green light flickers to orange for me and sometimes after I've left a device idle, it will show the device isn't connected to the internet after picking it back up.

 

Here's a link to my thread with the C80:

https://community.tp-link.com/us/home/forum/topic/226700

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#5
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