Deco M9 disconnects from Internet
My setup: modem -> router -> Deco (AP mode)
It happened to me twice already, about once a week, that my devices cannot connect to internet, can't open websites, even if some website still opens, they are extremely slow. When this happens, the Deco LED light is still green. The Deco app won't load either. I have to use the web interface (which is also noticably slow) to reboot the Deco, and the problem goes away. I don't need to reboot my modem or router so I know the problem is definitely on the Deco.
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@LWZ BTW, in the Deco app's Monthly Report, the "total connected network devices each day" graph is wrong. Right after reboot, the number is correct, for me it's about 20 devices. But gradually the number just goes down day by day (which is not true since my devices are still those devices), and it will eventually become zero. It seemed like it might correlate with when the Deco lose internet and needs a reboot, although I'm not sure. Related or not, this indicates something is wrong with the Deco M9, because the connected devices cannot be zero.
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@LWZ This is the system log while the Deco is running fine, it keeps reporting the same error every 10 seconds, is this normal?
Wed Jul 22 15:12:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:12:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:12:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:12:33 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:12:43 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:12:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:12:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:12:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:12:43 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:12:53 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:12:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:12:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:12:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:12:53 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:02 2020 daemon.err nrd[6936]: send ioctl failed Wed Jul 22 15:13:03 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:03 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:13 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:13 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:23 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:23 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:30 2020 daemon.err nrd[6936]: send ioctl failed Wed Jul 22 15:13:33 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:33 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:43 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:43 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:43 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:13:53 2020 daemon.err nrd[6936]: send ioctl failed Wed Jul 22 15:13:53 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:13:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:13:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:13:53 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:13:53 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:14:03 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:14:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:14:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:14:03 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:14:03 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:14:13 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:14:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:14:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:14:13 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:14:13 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:14:17 2020 daemon.err nrd[6936]: send ioctl failed Wed Jul 22 15:14:23 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:14:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:14:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:14:23 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:14:23 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:14:33 2020 user.err csrMeshGw[6596]: CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff Wed Jul 22 15:14:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2 Wed Jul 22 15:14:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30 Wed Jul 22 15:14:33 2020 user.err csrMeshGw[6596]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30 Wed Jul 22 15:14:33 2020 user.err csrMeshGw[6596]: CsrMeshMsgQRead: qId=32769 errno=42, No message of desired type!!!! Wed Jul 22 15:14:43 2020 user.err csrMeshGw[6596]:
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Am seeing the same since around the time I updated to 1.4.3 Build 20200918 Rel. 75286. Perviously, my Deco M9 Plus(1.0) had been solid and I had mostly ignored the logs. Now I get disconnected a few times per day. First internet connectivity goes away, then the wifi signal seems to disappear as well. After a few minutes it all comes back.
Checking the logs, I see a repeating error message every 10 seconds. (There is also some sort of interaction occurring with 192.168.1.3 every 30 seconds. FWIW, 192.168.1.3 is listed as a "QCA4002" and is a WiFi 2.4 client. I think it may be an Amazon Echo.) Here is a minute's worth of log entries:
Fri Nov 20 11:07:35 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:07:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:07:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:07:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:07:35 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:07:44 2020 daemon.err udhcpd[9925]: Sending ACK to 192.168.1.3
Fri Nov 20 11:07:44 2020 daemon.err udhcpd[9925]: clear ip 301a8c0
Fri Nov 20 11:07:45 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:07:45 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:07:45 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:07:45 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:07:45 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:07:55 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:07:55 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:07:55 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:07:55 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:07:55 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:08:05 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:08:05 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:08:05 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:08:05 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:08:05 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:08:14 2020 daemon.err udhcpd[9925]: Sending ACK to 192.168.1.3
Fri Nov 20 11:08:14 2020 daemon.err udhcpd[9925]: clear ip 301a8c0
Fri Nov 20 11:08:15 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:08:15 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:08:15 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:08:15 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:08:15 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:08:17 2020 user.emerg syslog: tp215,22[30837]:
Fri Nov 20 11:08:24 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:24 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.252 is Local Network Control Block
Fri Nov 20 11:08:24 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:25 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:08:25 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:08:25 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:08:25 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:08:25 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
Fri Nov 20 11:08:25 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:25 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:26 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:26 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:27 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:27 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.252 is Local Network Control Block
Fri Nov 20 11:08:27 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:27 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:28 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.252 is Local Network Control Block
Fri Nov 20 11:08:30 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:31 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:32 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:32 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:33 2020 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Fri Nov 20 11:08:33 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:34 2020 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Fri Nov 20 11:08:34 2020 daemon.err client_mgmt: client(D8-50-E6-82-B5-21) not found in arp table disconnect_counter=0
Fri Nov 20 11:08:35 2020 user.err csrMeshGw[5516]:
CsrMeshMuxDemuxFindModelRes : Event : 0xef01, Response Event : 0xffff
Fri Nov 20 11:08:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshAddMsgToTxQueue idx: 0x0, Msg Len: 30, Repeat: 2
Fri Nov 20 11:08:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 2, length : 30
Fri Nov 20 11:08:35 2020 user.err csrMeshGw[5516]: MSGQ :: CsrMeshGetMsgFromTxQueue curTxIndex : 0, tag count : 1, length : 30
Fri Nov 20 11:08:35 2020 user.err csrMeshGw[5516]:
CsrMeshMsgQRead: qId=0 errno=42, No message of desired type!!!!
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