All my devices connect fine to my new ArcherAX6000 except for my work laptop

All my devices connect fine to my new ArcherAX6000 except for my work laptop
All my devices connect fine to my new ArcherAX6000 except for my work laptop
Friday - last edited Friday
Hardware Version:
Firmware Version:

I recently purchased a new modem (Netgear CM600) as well as a new router (ArcherAX6000). All my devices connect fine (iPhone, PS4, Smart TV) to my new ArcherAX6000 except for my Windows PC work laptop. For some reason my new network is not showing up at all as an available selection on my work laptop.  
 

I'm able to use an Ethernet cord and do a wired connection, but I'd really like to utilize a wireless connection instead. 
 

Can someone please advise is this a security issue or firewall issue or something else entirely? 
 

Thanks, 

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Re:All my devices connect fine to my new ArcherAX6000 except for my work laptop
Friday

@ShnaBear319 

 

The issue has to do with the drivers for your card being outdated.

 

Here is an article we have regarding it: https://www.tp-link.com/us/support/faq/2303/

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