TP-Link Archer C9 randomly rebooting :(
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Morning all :)
Pretty much the same as this other thread, my Archer C9 keeps randomly rebooting ... there appears to be no rhyme or reason as to why it does :(
Have moved the Ethernet lead into another port on my Modem, and also replaced the Ethernet lead with another one. Still keeps happening .. so infuritaing. It's been fine for months, rock steady - no issues at all. No new devices connected, latest firmware installed. I've even factory reset it.
Screenshots of the Log below;
Happy to post a list of devices connected if needed - these are all iphones, MacBooks, iPads, and various Smart devices ...
There's clearly a problem, as I'm not the only one to suffer with this, so come on TP-Link support .... let's work on a solution
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Just got answer from polish support that there should be new FW in few days. Looking forward.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Got fresh new beta software. With debug options.
Will test at Saturday.
- Copy Link
- Report Inappropriate Content
Just got a reset again after 3 days. If this is related to something about hardware fault, no firmware would fix it. I hope it isnt and I hope we finally get a fix with a firmware after all this trouble.
- Copy Link
- Report Inappropriate Content
Ugh, exact same problem here started a few weeks ago. I've tried everything suggested here with no luck. Two kids plus me working from home with this issue is not going to fly. Keeping track of this thread for a fix.
- Copy Link
- Report Inappropriate Content
New, beta, FW uploaded at Saturday morning. No restarts since now. Will see how it goes on full load in in next few hours,
- Copy Link
- Report Inappropriate Content
@elmiko How do you get the beta FW? Three people at TP-link online support were absolutely useless.
- Copy Link
- Report Inappropriate Content
I just contacted polish customer support with my issues. Then (probably) they sent all the stuff to headquarters and get back to me with beta FW for EU region.
I uploadad it at last Saturday CET morninng and - as i wrote - since then no restarts. Tested through the weekend and today - with 4 phones, 3 smart devices, 3 PCs using Teams conference calls and one with Netflix at the same time.
As of now i'm happy.
Will test it for next few business days and then get back to support with findings.
Currently i'm using FW 1.2.5 Build 20201110 rel.73750(4555) on ArcherC9 v5.0 HW
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 16097
Replies: 74
Voters 1
