IPhone connection getting dropped on Deco M4

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IPhone connection getting dropped on Deco M4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
IPhone connection getting dropped on Deco M4
IPhone connection getting dropped on Deco M4
2020-08-02 20:45:14
Model: Deco M4  
Hardware Version: V2
Firmware Version: Latest

Hello,

I have configured a wifi network with three M4 routers.

When I connect to the network using an iPhone 7 I am presented with a login screen which states "Times Up" and "Parental Control Restrictions".

This is bizarre since the device has no restrictions and is assigned to an adult profile in the deco app.

In the insights screen I see hits for capture.apple.com?

Any help appreciated...

 

 

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3 Reply
Re:IPhone connection getting dropped on Deco M4
2020-08-03 18:17:52

@Robbbb 

 

Go to Parental Controls > Select the profile desired > Select the blue link under Time Controls > Disable the ticker for both weekdays and weekends. That will remove any time access restrictions.

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#2
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Re:IPhone connection getting dropped on Deco M4
2020-08-03 21:15:58

@Tony 

The problem is there are no Parental controls assigned to the device in the deco app. I have checked this multiple times as I thought I was missing the device somehow.

It is not even assigned to a profile but is bizzarley getting shown the parental control screens?...

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#3
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Re:IPhone connection getting dropped on Deco M4
2020-08-04 21:29:04

@Robbbb 

 

Do you have a screenshot of that times up screen?

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