HS103 randomly turns off then immediately back on

HS103 randomly turns off then immediately back on
HS103 randomly turns off then immediately back on
2020-08-03 03:04:53
Model: HS103
Hardware Version: V2
Firmware Version: 1.1.2

I have 2 HS103s and both are randomly turning off then right back on.  This started last week.  Anyone know what could be causing this or how to resolve it?

0
0
#1
Options
5 Replies
Re:HS103 randomly turns off then immediately back on
2020-08-03 20:28:09

@Tracie 

 

If both are on the same outlet or in the same room, move them to somewhere else. I would check if there are any schedules in the Kasa or other services like Alexa etc. if that is configured.

 

Unplug whatever is connected, you can move the plugin an area normally traffic so you can hear if it still clicks.

1
1
#2
Options
Re:HS103 randomly turns off then immediately back on
2020-08-03 21:00:38

@Tony They are in different rooms. No schedules are set. 

0
0
#3
Options
Re:HS103 randomly turns off then immediately back on
2020-08-04 18:39:17

@Tracie 

 

I would try reinstalling the Kasa app and factory reset the plugs by holding the button on the side for 15 seconds.

 

If it may be related to the software you can try uploading the current firmware to the plugs by downloading the utility below:

 

https://static.tp-link.com/2020/202003/20200312/Upgrade_Instruction.zip

 

There is a word document that will show how to update the plugs. Perform on one plug at a time.

1
1
#4
Options
Re:HS103 randomly turns off then immediately back on
2020-08-14 14:09:33

@Tracie 

 

Do you have a mesh network deployed? I have a DECO P9 mesh network equipment and I'm running into the same problem. What I have discovered is that I have two HS103 that like to move between network nodes. I'm not sure why my HS103 plugs will all of a sudden want to switch to a node that is on the opposite side of the house, but everytime they do the lights turn off and back on immediately. It's pretty annoying since I've found no way to prevent the plugs from moving around. I'm thinking about standing up my old wifi router again and setup a 2nd NON-MESH network just for my "smart" plugs. Good luck.

 

- Anton

0
0
#5
Options
Re:HS103 randomly turns off then immediately back on [bookmark]
2020-08-14 18:57:02 - last edited 2020-08-15 20:55:06

@Tony I have an HS210 (one out of 22) that does this somewhat infrequently, & I've seen it very rarely with a couple of other  Kasa devices.  Normally off, it switches to ON for about a second, then back to OFF.  It's not part of any Kasa scene or Google Assistant schedule or group.  When it happens, it's about the same time each day.  It's a switch that gets low usage.  I wonder if it's doing a reset, and/or a transient WiFi / DHCP issue.

 

I have a spare HS210, but given the difficulty & annoyance of replacing a Kasa switch in a switch box crowded with wires, & the relative infrequency of the problem, I've just ignored the issue.

0
0
#6
Options